Online products
If you are unable to attend, we respectfully request at least a 48-hour notice. A full refund will be given. Cancellations within 48 hours will not be eligible for a refund. You can reschedule free of charge up until 48 hours in advance.
For cancellations or rescheduling, please send us an email with your booking number.
Tickets
One ticket grants access to the meeting for one individual. If you are watching with multiple people on one device, we kindly ask you to order multiple tickets. We offer a coupon code if you bring two friends. See product description.
Online meetings
Online meetings will take place via a password-protected conference call. You will receive a link to the meeting 24 hours in advance. Participants are required to ensure a stable Internet connection. If any severe technical disruptions occur on our side, you will receive a full refund. Online meetings will not be recorded. Recording without consent, either via built-in functionalities or third party applications, is a breach of intellectual property and privacy.
Group Bookings
Our products are pre-scheduled and aim to accommodate various time zones. Feel free to email us if you are interested in a private group session on a different date or time.
Terms of use
Your purchase of one of our products constitutes our granting to you of a non-exclusive, non-sublicensable, non-transferable license to download and access that product for the purpose of your own personal use and reference, and print or convert the product to an image or vector format for your own storage, retention and reference. You agree that under no circumstances shall you use, or permit to be used, any product other than for the aforesaid purpose. For the avoidance of doubt, you shall not copy, re-sell, sublicense, rent out, share or otherwise distribute any of our products, whether modified or not, to any third party. You agree not to use any of our products in a way which might be detrimental to us or damage our reputation.